Welcome to Member Access Online! If you have used Member Access Online, but haven’t accessed it since before 8/1/08-- you will need to re-enroll and set up your Multi-Factor Authentication. The process will be quick, easy and convenient.

• Click on the Account Access button
• Be sure to click on the second login that says, “If you HAVE NOT successfully logged into Member Access Online since 8/3/2008 click here” and then click “BEGIN.” (You will only click on this initial login once)
• Enter your account number and your existing Member Access Online password
• Enter the Random Code exactly the way you see in the text box
• Once you accept the agreement, you will then need to answer three security questions and enter a Security Key which will identify our online banking site is legitimate on future sign ons
• When answering the questions, please be sure to note the format in which you write the answers—are the answers in all caps/all lowercase or a combination
• You will NOT be able to view previously stored transaction history before 8/1/08. However, a Metro Credit Union staff member will be happy to retrieve it for you.
• If you also have the Bill Pay service, you should be able to go right to it and start paying bills
• There’s no need to set up your vendors again in Bill Pay. They should all be there.

We encourage all members who are not currently taking advantage of Member Access Online and Bill Pay to please sign up as well.

• Be sure to click on the second login that says, “If you HAVE NOT successfully logged into Member Access Online since 8/3/2008 click here” and then click “BEGIN.”  (You will only click on this initial login once)
• Your initial password will be the first four letters of your last name (UPPERCASE) and the last four digits of your Social Security Number.

Please call us if you have any questions or concerns, at 715-392-0300. Thank you.

Account Access>        

Has your ATM/Debit card been lost or stolen? Call Shazam’s interactive voice response system, 24 hours a day, 7 days a week, at 1-800-383-8000 and chose options 3, 3, 1. When calling, you will need the last four digits of the cardholder’s Social Security number, and either the cardholder’s name as it appears on the card or the card number.

 

You no longer need to write checks, buy stamps and envelopes or make a trip to the post office. Pay your bills online, easily and securely, with Bill Pay!

• One sign on—that’s it! Once you sign on to Member Access, you can access ALL of the online functions.
• Pay almost any bill online, 24/7.
• Pay from multiple Metro checking accounts in your name (either primary or as joint owner) in the same session.
• Avoid late fees! The Calendar feature allows you to schedule payments by day.
• Easy to view payment history.
• Schedule payment reminders to your personal e-mail or mobile device.
• Use the Gift Checks to send a monetary gift to anyone with an address.
• Make tax-deductible donations to the charities of your choice.
• Enrolling is easy! But, first you must be enrolled in Member Access Online. Once that’s completed, click on the “Bill Pay” tab at the top of any page in Member Access Online. This is where you start your enrollment into Bill Pay.

Member Access Online – Bill Pay’s service is FREE as long as at least one bill is paid in the preceding 90 days. Maintaining an inactive Bill Pay account is $3.95 per month after 90 days, but only until the service is once again used.

If you have any questions, we’re here to help at 715-392-0300. Bill Pay representatives are also available to take your calls at 1-866-335-5092 weekdays from 6:30 a.m. to 10 p.m.