Metro Credit Union - Other Services

Deposit Services | Loan Services | Other Services | Seniors | Youth

Other Services*

Has your ATM/Debit card been lost or stolen? Call Shazam’s interactive voice response system,
24 hours a day, 7 days a week, at 1-800-383-8000 and chose options 3, 3, 1. When calling, you will
need the last four digits of the cardholder’s Social Security number, and either the cardholder’s
name as it appears on the card or the card number.

Automated Services
A wide array of automated services is available to Metro members including direct deposit of recurring payments such as payroll, pension and social security; automatic transfers between Metro accounts and automatic payments for loans and other recurring obligations such as insurance premiums.

Member Access Service
This 24 hours a day, seven days a week audio response service allows members to access their accounts from any touch-tone telephone using their private, secure access code. Members can verify balances, make transfers and loan payments, order checks, verify check clearings and recent deposits, inquire about current dividend rates, apply for loans and much more at no charge.

ATM/Debit Cards
Metro offers qualified members the convenience and security of ATM/debit cards that can be used at ATM and merchant locations worldwide. The credit union also has an ATM in the drive-up for the convenience of members.

Miscellaneous Services

Money orders
Wire transfers
United States savings bonds
Electronic income tax filing
Safe deposit boxes
Notary service
Photo copies
Fax machine

* Certain fees may apply. Please see Metro’s account agreements and disclosures when you visit our office.

e-Statements Are Available!

Now You Can Receive Your
Statements Electronically…
In No Time!

Just replace your printed statement with our new electronic statements on MyKeptData. You can see your statement immediately—and you won’t need to file or store it when you’re done! Your online information storage solution will keep your e-statements where they’re easy to find—safe in the fireproof, theft proof and clutter proof online Vault! Your statements are available anytime with a click of your computer mouse. Statement archiving starts when you sign up.

The Fastest, Most Efficient Way to Receive Your Statement
When your e-statement is ready, we’ll send you an e-mail reminder. Follow the link provided to quickly view your statement online without waiting for business hours or the daily mail. The fast online access of MyKeptData will help you:
   • View and print your credit union statement at your convenience
   • Receive your statements days faster
   • Store statements electronically for up to FIVE years

The Secure Way to Store Your Financial Information
MyKeptData provides a secure, electronic “vault” to store your statements. To enter the vault, you must provide authenticating information including your unique login and personally selected password. MyKeptData prevents unauthorized access to your data using regularly tested, top level information security methods. Rest assured, your financial information is safe with MyKeptData.

You must notify us of any changes in your e-mail address. You can do this on the My KeptData site or by contacting a Member Services Representative at 715-392-0320.